Venice tourist guide
Change password

Dear Client,

If you have lost the password, please enter here the reservation code and the e-mail address you used to reserve.

The booking code has 6 digits.
If your code looks like this: e.g.
0000 - 123456
just enter the second part of it
(e.g 123456)

Customer service

To receive assistance regarding this reservation it is possible to send an email to or contact our Call Center on the following numbers:

From Monday to Friday from 9:00am to 6:00pm (CET):- From all countries: + 39 041 8620400- Only from Italy toll free number 800182509


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