This site belongs to the whole site and web portals which jointly form the UniTravel Srl network hereinafter defined as the UniTravel Network or simply Network.
The present document defines the conditions specified by UniTravel in order to use the network and to make reservations via the UniTravel system, from hereinafter “the system”, via all sites and web portals will jointly form part of UniTravel.
By navigating the sites of the network and utilizing the reservation services provided by UniTravel, the User declares to have read, understood and accepted the conditions laid down by the present documents.

The Company
UniTravel Srl, from hereinafter UniTravel, is the legal owner of the UniTravel Network. The company’s head office is based in Venice, Italy, Via Lazzarini 13, P. IVA 03458490277, registered in REA. VE-310017.
UniTravel is also a registered travel agency, trading as UniTravel, in the province of Venice No. 59224 dated 11/9/03, IATA Code 382-69221.

CONDITIONS TO USE THE SITE

1. Processing personal data and privacy policy
The User’s personal data shall be processed by UniTravel in compliance with Legislative Decree 196 of June 2003 (Personal data Protection Code), in relation to the guidelines written down in General Privacy which can be seen in all sites and web portals of the network

2. Security and links to third party sites
Security of information supplied by the User is of fundamental importance to UniTravel.
To guarantee maximum security UniTravel uses an SSL encryption system which is used when reservation is made to prevent data from being lost, abused or altered when using services offered through the network.
Upon booking it is possible to view the UniTravel security certificate supplied by TWATHE, one of the best and most competent security systems of data encryption over the Internet.
The UniTravel network sites may contain links to third party sites. Upon leaving the UniTravel network, the User must exercise extreme caution when asked for any personal data, and should check, in the third party sites, the data protection policy in a document like this one.

3. Copyright and commercial trademarks
The UniTravel trademark, websites and internet domains belonging to the UniTravel network are the sole property of UniTravel, including all data, information, communication, editorial, software, photos, videos, images, graphics, designs, logos, brands and all other material and current services, and where it is not diversely indicated, are the property of UniTravel S.r.l or of the suppliers of the reserved service, which must be considered covered by copyright laws and associated industrial law. It is, therefore extremely forbidden to reproduce, copy or use the trademarks, logos, sites, contents or anything connected with this site without explicit written authority by UniTravel to do so.
In particular UniTravel, Unitravel.com, UniTravel Affiliate Program, UniTravel Local, UniTravel, Guides, UniTravel Agent Program, UniTravel Technology, NOVA, DOMINO are all UniTravel registered trademarks. Other brands and trademarks of services and products mentioned in the sites of the network must be considered covered by the copyright of the respective titleholder. The images are supplied for the aim of viewing purposes and not to be saved or downloaded in any format.

4. Use of the Network
UniTravel grants the use of the network to allow the User to browse and to use the services offered by the sites and by the network and to make a reservation of these available services in case they meet his requirements.
The User then declares and guarantees that all information supplied through the site is true and that he will use the services in compliance with the rules terms and conditions laid down by the present document.
The User further undertakes to guarantee to UniTravel that the tourist reservation service made through the website will only be used for legal reservation, for himself or on behalf of someone who has given authorisation to do so.
The User accepts that by using the tourist reservation system through this site and written in the clauses specified in the terms and conditions found in this document will be observed, as well as those specific entries for single bookings, which are directly specified by the individual service supplier, including, but not exhaustive, the terms and conditions relating to the cancellation policy and penalties as well as the rules and regulations relating to the availability, rates, products or services.
In some cases the rates, the products and the services chosen can be subject to particular rules and restrictions. By using the site the User declares to be aware that any violation of the clauses of the present document and of the selling conditions provided by UniTravel and/or its suppliers will result in immediate cancellation of the service.

5. User limitation for personal use only and not for business purposes
Unless expressly authorised to do so, this site must be exclusively used for personal aims and not for business purposes. It is forbidden to modify, copy, distribute, forward, show, carry out, reproduce, publicise, sub-licence, create works from, cede, sell or resell the information, the software, the contents, products or services acquired from the site.

In addition it is expressly forbidden to:

• Access, monitor or copy any of the contents or information from this site by using robots, screen scraper systems or other automated systems or processes without the written consent of UniTravel S.r.l;
• Violate any restrictions relating to the exclusion of robots in this site or to find ways to get round the system or other measures to prevent or limit access to this website;
• Carry out operations that impose or could impose exclusive judgment towards UniTravel S.r.l, unreasonable or excessive through the technological platform/infrastructure;
• Send undesired mail by using the automatic email address system found on the system;
• Use the site for illegal means or against Italian law, international law or that of third party law.

6. The Software Interface
UniTravel holds the exclusive right to economic exploitation of the UniTravel software and all connected procedures. It is, therefore forbidden to reproduce, wholly, partly or in any form software procedures and web pages relating to the site, not forgetting the pages relative to the automatic message system which remains sole property.
UniTravel gives the Users permission to use the site, the network services as well as all procedures needed to navigate, the references and the use of the services offered on the site, for the purpose of viewing and using the site in conformity of the present conditions and not for other intentions.
The User must not copy the programs supplied by UniTravel wholly, partly or in any form. The User may not cede, sell, sub-licence the programs to third parties, nor allow it to be used by third parties either gratuitously or for a fee, neither disclose the contents of the program to third parties, change them or incorporate them in other programs.
All the software, operating procedures included but not limited to, all HTML codes, Active X controls and all other script present on the website are the property of UniTravel, and/or the respective suppliers and are protected by copyright laws.
Unless authorised by law to do so, it is strictly forbidden and cause a breach in the current laws to use operations such as reverse engineering, or to take apart the software and change procedures on the site. Extreme measures will be taken should such matters occur.

7. Limitations of Responsibility
UniTravel is in no event liable for any event that is caused by the incorrect or untimely entry of data into the system by the Customer or the Users.
UniTravel is not liable for any interruptions and/or suspensions of the service due to Internet problems. UniTravel  reserves the right to carry out periodical maintenance and updates to the system during which the functioning of the system might be interrupted for the time necessary for these operations to be completed. The User accepts that UniTravel may interrupt the functioning of its systems for the time required for these operations.
UniTravel will not be held responsible for any direct or indirect damage derived from third party use of the UniTravel network, or from the incorrect use of the UniTravel software, more generally the system.
UniTravel does not take responsibility for direct or indirect damages, claims or losses derived from the User, for the loss and/or wrongful use of the internet, nor take the responsibility for eventual interruptions and/or suspension of the dial up connection.
UniTravel cannot be held responsible should the system fail to work as a result of the lack of devices used to access the services and the site, which is seen to be out of UniTravel control, including but not limited
to, the line connection or other server providers, computer malfunction and any other electronic devices, faulty installation of software to access the internet on the User’s part, as well as other users or people who are accessing the site at the same time.
The User accepts on his own behalf, that UniTravel can suspend the connection at any point, for the time necessary for the abovementioned operations, and recognises that UniTravel cannot in any way, be asked to answer to the User or third party during any eventual suspension and/or interruption of the system.

8. Applicable law
The present contract as well as the use of the present site are subject to the current regulations stipulated in Italy, the country where UniTravel has its registered offices and where the company is operated from, notably where the CCV in Brussels 23 April 1970 ratified Legislation 1084 dated 27th December, 1977 in Italy Title III, Chapter I, Section II “distant contracts” from the Legislative Decree 6th September, 2005 no.206 (Consumer Code of practice).

9. General Conditions
In the case of any of the conditions made invalid or not applicable, due to current regulations, limited but including the exclusion of obligations and limitations of responsibility that they precede, will be substituted by valid and applicable conditions that reflect as near to the original document as possible in reference to current regulations to date.
The present conditions and the clauses written down in the Limitations of responsibility, do not prejudice the applications stated by the imperative norms and the rights, which cannot be excluded or limited under Italian legislation and without prejudice to the rights of the consumer.

GENERAL RESERVATION CONDITIONS

1. The business model
UniTravel is one of the most important international hotel reservation providers that operates online throughout a network of internet sites that head to www.unitravel.com.
Trough its business network UniTravel has numerous affiliated properties in the most beautiful cities of Italy, Europe and Worldwide, properties that range from 1 to 5 stars luxury to budget hotels, in order to offer its customers an easy, fast and secure way to book autonomously and at their most convenient way a hotel in the desired destination.
Hotel managers guarantee this, using the system developed by UniTravel to manage rates, availability, and other sell conditions. UniTravel offers users rates established by hotel managers without commission rates or fee for using the system.
By booking using UniTravel Network you will access the same rates that you can find on the chosen hotel website, which should apply the principle of parity rate and selling conditions to the final customer.
UniTravel is responsible for affiliate properties and this do not have repercussions on the users, as well as management costs undertaken by the hotel for its activity (e.g., costs for the development of its own website, personnel costs, etc.).

2. Conditions to use the Reservation service
The present document defines the conditions specified by UniTravel to use the network and reservation service, which is available on all sites and web portals linked to the UniTravel network.
Navigation, the use of the system and the use of other services offered by the UniTravel network and its sites, should be recognised and accepted by the User the present conditions specified.

3. Type of reservation service
Through the UniTravel network and additional sites and web portals which form part of the network, the User will be able to use the accommodation service supplied directly from the hotel partner and the property through the UniTravel network.
Price and availability as well as further sale conditions (including but not limited to, the cancellation and penalties policy) are managed by the supplier whose accommodation has been requested.

4. Parts of the Contract related to services required and bookings through the network
UniTravel acts as a quality intermediary between the User and the supplier under the signed International Convention in Brussels (CCV) 23 April 1970, pursuant with Italian Legislation n.1084 on 27th December 1977. On the User’s part of the booking service through the accommodation services booked over the internet via the reservation system are directly supplied by the booked property, As a consequence, agreement are created between the User and the supplier.
The sales information of the said reservation made over the internet by the Users, includes but is not limited to the tariff, facilities available and the property, are handled by the hotel of which is then responsible for the data entered both by UniTravel and the User.
Through the UniTravel network the User and Property affiliate can be directly put into contact with each other.
UniTravel does not in any way supply the services and has no possible intervention and/or control of the information made available for sales purposes.

5. Reservation and payment
Through the system developed by UniTravel the network users can carry out searches for the available resort and search criteria chosen by the User.
The results are shown in real time and only those available properties who inserted availability for the period chosen by the user, viewing each type with the respective sales conditions, price of stay (value expressed in the currency of that country) less that of tax, breakfast, penalties etc.
The price agreed of the purchased service must be paid by the User to the reserved property following the way indicated for every type of individual reservation.
Payment is generally made at the end of the stay in the property and paid to the respective property, because of this, the system will require a credit card number as a guarantee for the reservation, and will be forwarded onto the management of the property for pre-authorisation, should a cancellation be made and it is necessary to debit appropriate fees.
In some cases, relating to particular offers and purchase conditions, the property can request a deposit for the whole stay, which may not be refundable, even in particular favourable conditions (i.e. advanced bookings).
For all of the hypotheses described above, the system clearly states the terms and conditions of payment relating to each individual reservation.
Once the User has found a suitable choice for his requirements, all details must be inserted into the respective fields as well as credit card details to guarantee the reservation.
UniTravel accepts no responsibility for the eventual abuse or wrongful use of the User’s credit card, which is completely out of UniTravel control.
UniTravel uses a very advanced technological system to protect the security of the data, which is entered into the network and through the server and adopts a discipline on all rights relating to data protection in accordance with current regulations (UniTravel General Privacy Policy).
Any data missing relating to credit card payment will impede the reservation process.
Once all data has been put into the system and the reservation is ready for completion the “enter” key can be pressed, and providing all information has been entered correctly, the User is able to see the confirmation of the booking, together with a confirmation code and a User ID and Password for further access. Only at this point the User can see that the reservation is now valid. In addition, confirmation will be sent to the User by email.

6. Changes, cancellation and penalties
The reservation made over the internet can only be modified or cancelled by the User through the system with respect to the current terms and conditions specified in the system relating to each individual booking. Such terms and conditions are specified by the individual property and therefore it is out of UniTravel control.
For changes to the reservation the User must contact the UniTravel helpdesk on +39 041 8620400 or by sending an email to help@unitravel.com. The service is available during office hours between 09.00 and 18.00, Monday to Friday. All changes and cancellations can be seen by view in the “Manage your booking” section. It is here that the booking through UniTravel can be seen by inserting the User ID and Password.
In the case of information being lost, the system automatically consents the User to enter the new credentials.

7. UniTravel Obligations
The sales information relating to the reservation made over the network comes directly from the supplier and therefore UniTravel is not liable for any insertions made by them. UniTravel therefore, is not responsible for the accuracy and precision of the information provided and thus is protected by the laws applicable.
The accommodation proposed and the service made over the network corresponds to the offer provided by the individual supplier that has presented itself through the network. The individual supplier consequently takes exclusive responsibility for the information supplied to the User for the actual offer.
UniTravel does not guarantee that the actual services offered by the supplier and the reservation made via the network correspond with the requested requirements of the User at the moment of booking.
UniTravel on request will supply all necessary information to identify the service supplier. In conformity with CCV agreed by Legislation 1084, 27th December, 1977, UniTravel as a quality intermediary provider does not undertake in any way obligations from its suppliers of individual products and/or reservations made over the network by its Users. In addition, under the laws quoted, regarding total default or partial travel, stay or other associated services that are subject to contract between the User and the relative service supplier.
UniTravel is therefore responsible under the laws stated above exclusively of the non-compliance of the obligations it is in charge of. The purchase made by the User over the network is directly considered conclusive and binding with the supplier whose service has been bought, even any contrary clause, to the clauses stated in the Brussels Convention (CCV) dated 23 April 1970, ratifying Italy with the Legislation no.1084 27 December 1977.
The sales conditions of the property will be expressively indicated first by the reservation made and the reservation confirmed by the system with the same assigned number. UniTravel therefore takes no responsibility once the contracts become conclusive.
UniTravel reserves the right to make periodic maintenance and updates to the reservation system, during which the internet connection will remain suspended and /or interrupted not allowing the service to be
utilised at that time. The User must accept that UniTravel can suspend the connection necessary to carry out the abovementioned operations and recognise that UniTravel shall not be contacted during such operations of eventual suspension and/or interruption of the system both by the User or third party.

8. Hotel Web page and Affiliate properties
The links available on the network and the web portals relative to the partner properties of the same network are run by the web page constructed by UniTravel, using text, images and photographs supplied from the reserved services.
UniTravel takes no responsibility for the information (texts or graphics), the documents or the material supplied for partner properties listed on the network.
UniTravel cannot be held responsible for any damages or reimbursements for any of the abovementioned information supplied by the partner properties.

9. Exclusion of Return and Refund Policy
Following article 55 comma 1, letter b) of the Consumption Code, the right of return forseen for the user in case of contracts or contractual purposes negotiated out of commercial offices (art. 64 and following) is not applicable to contracts of services purchase related to accommodation when completing the contract, and takes in charge of supplying the relate service to a specific time or period. Therefore the User cannot return the service booked, except for what is foreseen by the cancellation policy.

10. Complaints
For any eventual complaints the User shall send a registered letter addressed to UniTravel Srl, Via Lazzarini 13, 30175 Venice or to the head office at Via Brunacci 9, 30175 Venice or by sending a fax to the following number +39 041 8620433.

11. Assistance
UniTravel can always be contacted via the helpdesk by telephoning +39 041 8620400 or by sending an email to help@unitravel.com. The service is available from Monday to Friday from 09.00-18.00.

12. Feedback
Once the booking has been made through the UniTravel system, the User has the possibility to insert and send feedback about their experience in using the UniTravel system and the quality and characteristics of the property booked through the UniTravel network.
Sharing the experience is not obligatory, it is subject to the limits specified in the present document only if the User decides to take part in the feedback option regarding the property where the stay was made.
Once the User decides to forward feedback information he must carry out the following:

• Personally enter details of his stay in the mentioned property
• Not to write anything offensive
• Not to write anything that could be seen as racist, fanatical, hatred and with words of a violent nature that could be directed at a group or an individual
• Not to insert contents of any type of advertisements
• Not to insert words that could be seen as offensive or libel
• Not to insert false information, misleading or to be precise illegal intentions or abusive conduct, threatening or obscene.

The list of unlawful wrongful behaviour is considered merely examples and are not limited and UniTravel reserves the right to modify at any time the contents listed above, to its better judgement, therefore to carry out assessments and to seek expert legal advice with regards to such violations, inclusively, but merely examples, the removal of offensive expressions and the violation of the site.
By giving feedback to UniTravel the User, cannot revoke what has been sent and UniTravel is able to freely use the feedback, copy, publicise, translate and distribute in whatever manner and whatever way, including publicity campaigns and promotions to third parties without having further approval from the User.
By inserting a feedback the User raises UniTravel from any legal action connected from violations deriving from the insertion of a feedback published by UniTravel.
UniTravel does not check the contents of the feedback sent by the User, therefore is not responsible for what has been published by the User. UniTravel reserves the right to not publish or to cancel the feedback contents, to its discretion, without notice to the User.

Procedure of signalling or removing a User Feedback
Anyone should feel damaged from a user feedback or should consider the content of a feedback illegal or libelous can give notice sending a fax to UniTravel Srl at number +39 0418620433.

13. Applicable law
The present contract as well as the use of the present site are subject to the current regulations stipulated in Italy, the country where UniTravel has its registered offices and where the company is operated from, notably where the CCV in Brussels 23 April 1970 ratified Legislation 1084 dated 27th December, 1977 to made available in Italy Title III, Chapter I, Section II “distance contracts” from the Legislative Decree 6th September, 2005 no.206 (Consumer Code of practice).

The present document regarding Terms and Conditions has been inserted in the site on the 18th December, 2007.
This agreement is drawn up in the Italian language. Should it be translated into any other language, this is done solely for the greater convenience of the other party. In the event of any disputes or conflicts regarding its interpretation, the version drawn up in the Italian language shall prevail to all legal effects.

This site belongs to the whole Site and Web portals which jointly form the UniTravel Srl network hereinafter defined as the UniTravel Network or simply Network.
The present document defines the conditions specified by UniTravel in order to use the network and to make reservations via the UniTravel system, from hereinafter “the system”, via all sites and web portals will jointly form part of UniTravel.
By navigating the sites of the network and utilizing the reservation services provided by UniTravel, the User declares to have read, understood and accepted the conditions laid down by the present documents.

1. The company
You are surfing on one of the sites of UniTravel Network, that is owned and managed by UniTravel S.r.l. The company’s head office is based in Venice, Italy, Via Lazzarini 13, P. IVA 03458490277, registered in REA. VE-310017.
UniTravel S.r.l is also a registered travel agency, trading as UniTravel, in Venice No. 59224 dated 11/9/03, IATA Code 382-69221.

2. Security and Privacy
UniTravel is aware of the importance of security and discretion of personal data entered by the Users who make a reservation with the property partners via the Internet.
Personal information means information that is able to identify a specific person, for example name, last name, address, telephone number and e-mail address. Given the importance of this subject to UniTravel, the following conditions describe the manner in which personal information will be treated and used. It refers to information that is found in art. 13 del d.lgs. n. 196/2003 – A code that protects personal information and applies to services distributed by UniTravel and its network. This informative report is only for the websites that are run by and belong to UniTravel and not for other Websites that the user may link to.

3. The “holder” of data processing
UniTravel S.r.l is the holder of the data, with its Head Office situated in Venice, Italy, Via Lazzarini 13, P IVA 03458490277, registered in Venice, Italy N REA VE-310017.

4. Place of Data Processing
The treatment of the data which is connected to the service will be processed in the offices of UniTravel S.r.l in Via Lazzarini, 13 (registered office) and in Via Brunacci 9/b (administration office), 30175 Venice, Italy, where only authorised people are assigned to processing such data, using DPS (Security Data Program) approved by the company.
Once the reservation has been supplied through third party, the data collected in relation to the booking is presented to the supplier with whom the booking has been made (such as the reserved hotel) and will therefore be processed by the supplier in respect to the terms and condition laid down by the respective privacy policy.

5. Nature of the Data presented
The data that UniTravel receives from the User is provided voluntarily and can have an obligatory or optional nature. For example to make a reservation, the presentation of data such as the reservation name, email address and the credit card information are obligatory field that guarantees the booking meaning without this information the reservation cannot be made, while, at the same time fields which are optional, such as the address or fax of the person making the reservation, will not impede the reservation.

6. Processing the data
The data supplied through technology, telecommunications and paper sources, will be guaranteed through security and privacy preventing risk of loss or damage to data accessed by unauthorised users, which is seen as an infringement in the law or lack of data confidentiality.

7. The User’s rights
The Users of which UniTravel collect data have the right to know the contents of the data collected in any form and are able to know where the information came from, to verify its accuracy, supplement, or update or correct data (art 7. of the Legislative Decree n.196/2003).
In conformity with the same article, the Users have the right to ask for cancellation, transformation the data into an anonymous form in case of right withhold data which is seen to be against the law, in addition to oppose the data being processed for legal reasons.

8. Type of data processing and end processing
Following shows how and in which occasions the data will be collected.
In addition specific information is available to UniTravel through the pages where the services, like the reservation of a property or form completion etc. can be seen.

The main sources are:

Through email to addresses listed on the site
The email address, that is an optional and voluntary action to forward an email to the email addresses found on the site, becomes an automatic acquisition as is, the acquisition of the personal data sent in the email.

Navigation of the site: Use of Cookies
While surfing the site, cookies will not be stored.
In such situations, the use of permanent cookies for the transmission of information will not acquire any personal data of any type.
The cookies used are strictly limited to the transmission of the session (made by the random numbers of the server) in order to ensure the safe and efficient working of the site.
The cookies used in the session are to avoid repetition of other potential harmful technical information while navigating the site and does not consent to the acquisition of personal data.
The information systems and the software procedures available, acquire in the normal course of operation, some data which is implicit in the use of communication protocols of the Internet.
The User can be identified not only by the information already processed from the cookies but from third identified parties, where data has already been collected. In this category are the data taken from the IP address or the domain names of the computer used by the Users connected to the site, the URI address (Uniform Resource Identifier) of the requested resource, the time requested, the method used to request the server, the file dimension obtained upon response, the numeric code indicating the state of the data from the server (first-rate completion, errors etc) and other relative parameters of the operating system and the information systems used by the User.
The data collected is to retrieve anonymous information for statistical purposes and to ensure that the website is working correctly.
The data can be used to ascertain responsibility should there be hypothetical crimes that could be damaging to the site.

Advanced use of site navigation: Use of cookies
UniTravel uses cookies with a lifespan of 30 days. The cookies created by this website do not contain any personally identifiable data.
The cookies are used only to optimize the experience when using the website.
Data is collected automatically. It is possible to disable cookies from your web browser in order not to receive the cookies, or set the browser asking whether or not to accept the cookies.
UniTravel however informs you, by disabling or not accepting the cookies can limit the use to the services available and advanced functions of the reservation system. Permanent cookies will be stored on the hard disk of the User until they are removed manually by the User.

Links to other sites
The UniTravel network sites may contain links to third party sites that not share with UniTravel any information. Upon leaving the UniTravel network the User must exercise extreme caution when asked for any personal data, and should check, in the third party sites, the data protection policy in a document like this one.
This site can “link” external pages that are not part of UniTravel, which could contain tracing systems that are completely unrelated to UniTravel.

Completion of the hotel reservation
The data is essential when carrying out the reservation procedure therefore without the appropriate data, the service requested could be impossible to obtain.
During the reservation process, personal data is collected and UniTravel gives information about data collection during this process.

Use of credit card information
UniTravel collects all relative credit card information, the credit card number, the name of the credit card holder and the expiry date and sends directly to the reserved property, ensuring that should the User not arrive at the property appropriate charges will apply.
UniTravel uses THAWTE, a world leader certificate for the identification service on the internet. SSL secure navigation protocol is used when entering personal data for the reservation process (including credit card data).

Communication regarding the reservation
UniTravel will send all communication relating to the reservation, including changes and cancellations to the email address provided when at the time data was collected. UniTravel will only telephone in case of emergency relating to the reservation.

Site feedback
UniTravel offers the User the possibility to express his opinions about the site, without feeling obligated to do so. The feedback relating to his stay, can be in any form chosen by the User, either from the data already given to UniTravel or by using a nickname or anonymously communicating the information.

Questions answered or suggestions
UniTravel will contact either by email or telephone the user, should any questions need answering or suggestions or assistance be requested. In these cases, the supplied data can be dealt according to the present informative report.

Sharing of collected data to third parties
UniTravel will communicate collected data exclusively to the partner of the requested service by the User or from the partner who carries out the functions on behalf of UniTravel or to the appropriate legislation. UniTravel does not sell or cede to lease any of the personal data collected.

Our obligations
UniTravel under current laws must disclose personal data to the authorities should they be required to do so. In addition UniTravel may disclose personal data to safeguard itself if the User behaves in an illegal manner.

Ability to check the use of personal data and self access
UniTravel believes that both users and visitors should have control of the data collected and how the data should be used. Requests can be made by contacting UniTravel S.r.l, Via Lazzarini 13, 30175 Venice, Italy on +39 041 8620433 or by the email address written below.

UniTravel communication
Users will receive communication when:

A reservation is made, changed or a cancelled
Every time a reservation has been made through UniTravel, or a change or a cancellation of a confirmed reservation, UniTravel will send an email notifying of such operation.

Request of client support or questions/suggestions/form compilation
When help is needed regarding the booking, or about how the site works, UniTravel will reply by email or telephone.

Opinions are being asked about their stay
After about 2 days from checking out of the property booked through UniTravel, the User will receive an email containing links to a form asking for their opinions about the place where they had their stay.
UniTravel promises that it will not send out any commercial correspondence without the User’s consent.

9. Changes to the present document
The present document regarding privacy has been inserted in the site on the 18th December, 2007.
UniTravel reserves the right to modify this document at any time and for any reason. For substantial changes to the present document or about the way that UniTravel uses personal data, UniTravel will inform all users in the appropriate manner and with plenty of notice, before proceeding.
Independently to further updates, UniTravel will respect all procedures relating to the present document on privacy published at the time when the data was supplied.

This agreement is drawn up in the Italian language. Should it be translated into any other language, this is done solely for the greater convenience of the other party. In the event of any disputes or conflicts regarding its interpretation, the version drawn up in the Italian language shall prevail to all legal effects.